Stock inventory changes in real time in inventory quantity.
When there is no stock at the time of receiving your order, if shipment is delayed We will contact you and notify you of shipping schedule date.
If you can not secure the product you ordered, we will contact the customer and refund the purchase price within 24 hours.
CUSTOMS FEES AND TAXES
Depending on the delivery area, you may be charged customs fee and tax at the time of delivery of goods. Please pay at delivery.
If the payee is absent for a long period of time, the product will be returned to Japan after a storage period of about two weeks. After that, our shop will ship the item to the customer again. Please note that customers will bear the shipping fee again in this case. In addition, we can not cancel or refund at this time.
As soon as the item arrives, please open it and check if the item is defective.
Sorry to trouble you, but if you have any incompleteness etc. in the item, please contact us within 5 business days. We will exchange the product if there is any incompleteness or damage to the product.
Also, if there is a big pain in the outer box of the item, an accident under delivery is considered, so excuse me, please contact the courier.
Returns and cancellations can not be accepted except for baggage damage. Please note that you acknowledge it.
Expected shipping start date
The start of shipment varies depending on the day of the week of your order. Please see the table below to confirm the start of shipment.
List of countries where delivery is suspended.
In some countries, international mail has been temporarily suspended due to the effects of the coronavirus and the situation in Ukraine.
We can use the special delivery service to deliver to countries where international mail is suspended. However, additional shipping costs are required.
Please read the following. You can use special delivery to deliver to the countries marked in red among the countries where delivery is suspended.
Estimate additional shipping costs. Please contact us from the following.
Please let us know the country of shipment and the item you want to purchase.
# For customers purchasing from Canada
Delivery to private Canadian home addresses is not possible.
However, if you specify a company or store as the shipping address, you will be able to deliver.
If you agree to the additional shipping costs for special shipping
If you agree to the additional shipping cost of the special shipping service and wish to purchase, please complete the purchase procedure on this site and send the order details.
After that, we will confirm the contents of your order and propose an additional shipping cost to the customer. Additional shipping costs may be cheaper than expected. If you do not agree with the high additional shipping cost, you can cancel your order.
Azerbaijan, Ascension, Afghanistan,Aruba, Albania, Armenia, Anguilla,
British Virgin Islands, Bonaire, Saba and Sint Eustatius, Bermuda, Bahrain, Bahamas,
Cape Verde,#Canada, Cameroon, Cuba, Curacao, Christmas Island, Cayman Islands,
Djibouti, Dominica, Dominican Republic,
Eswatini, Eritrea, Equatorial Guinea, East Timor,
Finland, French Southern and Antarctic Territories, Fiji, Faroe Islands, Falkland, French Guiana,
Guyana, Gambia, Guinea, Guinea-Bissau, Guatemala, Guam, Greenland,
Kazakhstan, Kiribati, Kyrgyz, Kosovo,
Lao People's Democratic Republic, Libya,Liberia, Lesotho,
Marshall Islands, Malawi, Mali, Martinique, Midway Islands, Myanmar, Mauritania,
North Korea, North Macedonia, Northern Mariana Islands, Nauru,Namibia, Nicaragua,
Papua New Guinea, Palau, Paraguay, Pitcairn, Puerto Rico, Peru,
Romania, Reunion, Russian Federation,
Saipan, Independent State of Samoa, Sao Tome and Principe,
Turks and Caicos, Tajikistan, Tuvalu, Tristan da Cunha, Trinidad and Tobago,
United Arab Emirates, Uzbekistan, Uruguay,
Vatican, Vanuatu, Virgin Islands, Venezuela, British Virgin Islands
Wake Island, Wallis and Futuna