Stock inventory changes in real time in inventory quantity.
When there is no stock at the time of receiving your order, if shipment is delayed We will contact you and notify you of shipping schedule date.
If you can not secure the product you ordered, we will contact the customer and refund the purchase price within 24 hours.
CUSTOMS FEES AND TAXES
Depending on the delivery area, you may be charged customs fee and tax at the time of delivery of goods. Please pay at delivery.
If the payee is absent for a long period of time, the product will be returned to Japan after a storage period of about two weeks. After that, our shop will ship the item to the customer again. Please note that customers will bear the shipping fee again in this case. In addition, we can not cancel or refund at this time.
As soon as the item arrives, please open it and check if the item is defective.
Sorry to trouble you, but if you have any incompleteness etc. in the item, please contact us within 5 business days. We will exchange the product if there is any incompleteness or damage to the product.
Also, if there is a big pain in the outer box of the item, an accident under delivery is considered, so excuse me, please contact the courier.
Returns and cancellations can not be accepted except for baggage damage. Please note that you acknowledge it.
Estimated shipping start of ordered products
The start of shipment varies depending on the day of the week of your order. Please see the table below to confirm the start of shipment.
The most important thing to note.
Countries where shipping is suspended.
In some countries, international mail has been temporarily suspended due to the worldwide spread of coronavirus infection.
Please see the following site to see if shipping to your country is possible.
Countries / regions that temporarily undertake international mail due to the worldwide spread of the new coronavirus infection.
Shipping is possible by using a special shipping service.
Among the countries where shipping is suspended, shipping to countries marked in red can be done by using a special shipping service.
We will estimate the shipping cost. Please contact us from the following.
Please let us know the country of shipment and the item you want to purchase.
Australia, Azerbaijan, Ascension, Afghanistan,Aruba, Albania, Armenia, Anguilla,
British Virgin Islands, Bonaire, Saba and Sint Eustatius, Bermuda, Bahrain, Bahamas,
Cape Verde,Canada, Cambodia, Cameroon, Cuba, Curacao, Christmas Island, Cayman Islands,
Djibouti, Dominica, Dominican Republic,
Eswatini, Eritrea, Equatorial Guinea, East Timor, El Salvador
French Southern and Antarctic Territories, Fiji, Faroe Islands, Falkland, French Guiana,
Guyana, Gambia, Guinea, Guinea-Bissau, Greece, Guatemala, Guam, Greenland,
Kazakhstan, Kiribati, Kyrgyz, Kosovo,
Lao People's Democratic Republic, Libya,Liberia, Lesotho,
Marshall Islands, Malawi, Mali, Malta, Martinique, Midway Islands, Myanmar, Mauritania,
North Korea, North Macedonia, Northern Mariana Islands, Nauru, Namibia, Nicaragua,
Papua New Guinea, Palau, Paraguay, Pitcairn, Puerto Rico, Peru,
Romania, Reunion, Russian Federation,
Saipan, Saudi Arabia, Independent State of Samoa, Sao Tome and Principe,
Turks and Caicos, Tajikistan, Tuvalu, Tristan da Cunha, Trinidad and Tobago,
United Arab Emirates, Uzbekistan, Uruguay,
Vatican, Vanuatu, Virgin Islands, Venezuela, British Virgin Islands
Wake Island, Wallis and Futuna
If you agree to the additional shipping fee and wish to purchase, please complete the purchase procedure on this site and send your order details.
After that, we will check the contents of your order and propose an estimate including additional shipping fee to the customer. Please check the estimated amount before proceeding with the payment procedure.
Please inquire about additional shipping costs before purchasing.